Agentra will mail you a welcome letter and ID cards for any my health pass, limited medical, or dental/vision policy you purchase. You may expect those materials to arrive within 15 business days from your effective date. You may also access temporary cards online in your Member Portal.
If you have another type of policy, those materials may take up to 30 business days and would come directly to you.
Reach out to Agentra for assistance or Refer to your ID card(s) for this contact information as well. You may view and
download your card(s) by clicking View & Print from the center of the page.
Now, we don't accept paper checks being mailed in; however, you may pay with debit or credit card, or ACH.